Cookie Policy

Last updated: 30/06/2026

1. Introduction

This Cookie Policy explains how Zen Booking GmbH ("ZenBooking", "we", "us", or "our") uses cookies and similar technologies when you visit and use our website.

This Cookie Policy should be read together with our Privacy Policy.

By continuing to use our website, you consent to the use of cookies as described in this Policy, subject to your cookie preferences and consent choices.

2. What Are Cookies?

  1. Cookies are small text files stored on your device when you visit a website.
  2. Cookies help websites function properly, remember user preferences, improve user experience, analyse website traffic, and support marketing activities.
  3. Cookies may be temporary (session cookies) or remain on your device for a defined period (persistent cookies).

3. Why We Use Cookies

ZenBooking uses cookies and similar technologies to:

  1. ensure the website functions correctly;
  2. remember your preferences and settings;
  3. improve website performance and usability;
  4. analyse visitor behaviour and website traffic;
  5. measure the effectiveness of marketing campaigns;
  6. provide security and fraud prevention measures.

4. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation of the website and cannot be disabled. They may be used for:

  1. security;
  2. session management;
  3. login functionality;
  4. consent management;
  5. website functionality.

Without these cookies, certain parts of the website may not function properly.

Functional Cookies

Functional cookies allow the website to remember choices you make and provide enhanced functionality. Examples include:

  1. language preferences;
  2. region selection;
  3. saved settings;
  4. user preferences.

Analytics Cookies

Analytics cookies help us understand how visitors interact with the website. They may collect information such as:

  1. pages visited;
  2. traffic sources;
  3. device information;
  4. user interactions;
  5. website performance metrics.

This information helps us improve our services and user experience.

Marketing Cookies

Marketing cookies may be used to:

  1. measure advertising performance;
  2. understand user interests;
  3. improve advertising relevance;
  4. support remarketing campaigns;
  5. track conversions from advertising platforms.

Marketing cookies are only placed with your consent where required by law.

5. Third-Party Services

ZenBooking may use third-party services that place cookies or similar technologies on the website. Depending on the services used, these may include:

  1. Google Analytics;
  2. Google Ads;
  3. Google Tag Manager;
  4. Google Maps;
  5. YouTube;
  6. Brevo;
  7. Meta (Facebook and Instagram);
  8. LinkedIn;
  9. other analytics or marketing providers.

These providers may collect information in accordance with their own privacy policies.

6. Cookie Consent

When required by applicable law, ZenBooking will request your consent before placing non-essential cookies on your device. You may:

  1. accept all cookies;
  2. reject non-essential cookies;
  3. customise your cookie preferences.

Your preferences can be changed at any time through the cookie settings available on the website.

7. Managing Cookies

Most web browsers allow you to control or delete cookies through browser settings. You may:

  1. block cookies;
  2. delete existing cookies;
  3. receive notifications before cookies are stored.

Please note that disabling certain cookies may affect website functionality and user experience.

8. Consent Records

Where required by law, ZenBooking may store records of cookie consent choices in order to demonstrate compliance with applicable privacy regulations.

9. International Data Transfers

  1. Some third-party service providers may process information outside Switzerland or the European Economic Area (EEA).
  2. Where applicable, ZenBooking takes reasonable steps to ensure that appropriate safeguards are in place for such transfers.

10. Changes to This Cookie Policy

  1. ZenBooking may update this Cookie Policy from time to time.
  2. The latest version will always be available on the website.
  3. Continued use of the website after updates become effective constitutes acceptance of the updated Cookie Policy.

11. Contact Information

If you have any questions regarding this Cookie Policy, please contact:

Zen Booking GmbH
Bahnhofstrasse 30
6300 Zug
Switzerland

Email: info@zenbooking.com
Website: www.zenbooking.com