Discover ZenBooking:

Answer:

Listing your Retreat or Venue on ZenBooking is absolutely free! We charge a maximum booking commission of 10% on confirmed bookings. However, there are several scenarios where you might pay a lower commission or none at all:

1. If you book the venue for your next retreat through ZenBooking.com, you'll enjoy 0% booking fees on your retreat listing. Let us market your retreat for free!

2. Incorporate a ZenBooking link into your website, either directly to your listing or as a mention of us as your preferred partner, and we'll reduce your commission fees by 50%

3. Mention ZenBooking in your blog article or refer to your listing with an embed link to our site for a 25% discount. We're ready to contribute content or co-write the piece with you.

4. For each new partner (venue host or retreat organiser) you introduce to us, we'll decrease your commission by 10%.

5. If you're a multi-tasker running both the venue and retreats, reach out to us. You could qualify for up to a 50% reduction in booking commissions for both your retreat and venue.

6. Subscribe to our newsletter to receive special offers and partnerships that could further reduce your booking commissions.

Answer:

We utilise Stripe for all our transactions, offering an additional layer of security for both retreat organisers and clients. As we don't hold payments in escrow, this ensures minimal delays and streamlines your cash flow. You'll be prompted to connect an existing Stripe account or create a new one within the listing billing section during your listing creation process. This Stripe account, which is free to open and has no monthly fees, is your gateway to receiving online payments promptly after each booking. Please note that Stripe's transaction fees are separate from our commission and typically range from 1.5% to 3%, varying by country.

Answer:

Before creating your listing, please verify if your country is supported by Stripe. We are unable to accept listings from businesses that cannot connect to a Stripe account. You can find the list of supported countries here (https://stripe.com/global). We are actively exploring alternative payment options for countries not currently supported by Stripe.

Answer:

You have complete control. Manage your calendar availability, block unavailable periods, update pricing, and make other adjustments whenever you wish. Our goal is to provide you with the freedom and flexibility to manage your listing as you see fit.

Answer:

When potential clients have questions or express interest in your listing, they'll reach out to you via our secure messaging system. You'll receive email notifications for each new message. For security and support purposes, it's essential to keep all communication within our platform's messaging system. Please be aware that sharing email addresses or URLs directly with clients violates our platform rules.

Answer:

We're thrilled to invite all retreat organisers and venue owners to list their offerings on ZenBooking. There are a few requirements you'll need to meet:

1. You must be from a country supported by Stripe (see "Is My Country Supported by Stripe?" for details). Stripe serves as our global payment processor and includes tools for verifying businesses or individuals, which helps us prevent fraudulent activities on our platform.

2. Your listing on ZenBooking should have consistent pricing with other platforms where you list your retreat or venue, as well as your own website.

3. We ask for your cooperation in adhering to our platform rules. This includes keeping all client communications within the ZenBooking interface and refraining from sharing URLs of other websites.

We invest significantly in promoting your listing to help grow your business, so your cooperation in these matters is highly appreciated.