How do I communicate with the retreat organiser post-booking?
Once you've booked a retreat, the organiser will supply you with all the essential details, logistics, and other relevant information. We urge clients to maintain all communications via the ZenBooking messaging system. This not only ensures clarity and transparency but also allows us to assist in the event of misunderstandings or disputes. All clients using our platform commit to communicating exclusively through our system.
That being said, we recognise that organisers occasionally establish WhatsApp or FB groups to facilitate better communication among participants and foster a sense of community. We support such initiatives, provided that the initial and crucial details are communicated through our platform.